Troubleshooting
Plumbing and heating systems
PRS investigates plumbing and heating faults using a structured process based on the reported symptoms, system history and accessible evidence. Checks are carried out in a logical order, with confirmed defects separated from possible causes that require further testing. Findings and practical next steps are recorded clearly.
Heat pump and renewable systems
PRS can investigate faults affecting air source heat pumps, ground source systems, air conditioning and associated controls where the work falls within the agreed service and relevant competence. Operating settings, error history, accessible components and system behaviour are reviewed before recommendations are made. Further specialist input is identified where required.