Frequently asked questions

PRS provides plumbing and heating surveys, leak detection, moisture investigation, water damage assessment, structural drying, mould remediation, technical and expert reports, soil testing and remediation, aerial inspection and renewable system services.

Written findings, photographs, readings or a formal report can be included where required. The type of report and its intended use are agreed before the work starts.

Yes. The work can include site review, soil sampling, laboratory testing, assessment against agreed project criteria, remediation planning, controlled remedial work, post-remediation testing and technical reporting.

PRS works with property owners, insurers, loss adjusters, managing agents, advocates, contractors, consultants and commercial clients. The purpose and scope of the work are agreed with the instructing party before attendance.

Provide the property address, the area affected, a short description of what has happened and any useful photographs, reports or repair history. It also helps to explain what you need from the inspection or report.

Not always. PRS uses methods suited to the system, construction and evidence available, but some leaks cannot be confirmed without targeted opening up or further specialist testing. Any limitation is explained in the findings.

Moisture readings record conditions at the locations and time tested. They must be considered alongside the material, construction, visible damage and environmental conditions. A reading alone does not always confirm the source or full extent of moisture.

Yes. PRS can assess water damage, prepare a drying or remediation plan, install and monitor drying equipment, record progress and carry out mould remediation within the agreed scope. Independent verification can be arranged where required.

No. PRS can inspect visible mould, investigate moisture conditions and prepare or carry out a remediation scope. Medical concerns should be discussed with an appropriately qualified healthcare professional.

The testing schedule is selected for the site history, current or intended land use and the contaminants of concern. Depending on the project, laboratory analysis may include hydrocarbons, metals and other relevant contaminants. The laboratory schedule and assessment criteria are agreed for each site.

Yes. Reports can be prepared for property disputes, insurance matters, advocates, owners and project teams. The opinion is limited to the agreed scope, the evidence available and the areas within PRS competence.

Yes. Services can include aerial photography, building and land inspection, photogrammetry, mapping, LiDAR and thermal imaging. Work is subject to weather, airspace, permissions and the agreed survey method.

PRS is based in Guernsey. Work elsewhere in the Channel Islands or the UK can be considered depending on the location, access and scope.

The reported problem, purpose of the work and likely scope are reviewed before a quotation is provided. If further testing or additional work becomes necessary, this is discussed separately before proceeding.